Privacy Policy
Last Updated: 14 August 2026
1. Introduction
Welcome to BEN Group ("BEN," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (store.bengroup.in) or interact with our showrooms across Kerala.
2. Company & Website Information
BEN Home Ambitions is a multi-product retail destination operating physical stores in Pallikkara, Mannoor, and Karimugal, Ernakulam, Kerala. This Privacy Policy applies to all personal information collected through our website and related services.
3. Information We Collect
We may collect information about you in various ways when you use our website or interact with us:
- Personal Information: Includes your name, email address, phone number, and physical address when voluntarily provided by you.
- Contact Information: Information you provide when making enquiries, contacting customer support, or filling out forms.
- Account Information: Information associated with any accounts or profiles you create with us, where applicable.
- Device and Technical Information: Data about your device, including your IP address, browser type, operating system, and hardware model.
- IP Address and Browser Information: We automatically collect certain information when you visit, use, or navigate the website to ensure proper functionality and security.
- Cookies and Similar Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize and improve your experience.
4. How Information is Collected
Information is collected directly from you when you voluntarily provide it (e.g., through contact forms, enquiries, or direct communication). We also automatically collect technical information when you access or browse our website through standard web analytics and cookies.
5. How We Use Collected Information
We use the information we collect or receive for the following purposes:
- Website Functionality and Service Delivery: To present our website and its contents to you and provide relevant location-based showroom information.
- Customer Support and Communication: To respond to your enquiries, solve any potential issues, and provide customer support.
- Marketing and Promotional Communication: To send you updates about new arrivals, offers, and BEN showroom news (you may opt out at any time).
- Order and Enquiry Processing: To process your requests, enquiries, and any potential orders or reservations made via our platform.
- Store/Location-related Enquiries: To direct your enquiries to the appropriate BEN showroom (Pallikkara, Mannoor, or Karimugal) and assist with local availability.
- Job Applications and Recruitment: To evaluate your application and communicate with you regarding career opportunities, where applicable.
6. How We Share Information
We do not sell, rent, or trade your personal information. We may share your information in the following situations:
- Third-Party Service Providers: We may share your data with trusted third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Payment/Service Providers: For processing payments or delivering services, where applicable, information may be shared securely with our payment processors.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, or legal process.
7. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. User Rights
Depending on applicable law, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the details provided below.
10. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware of any data we have collected from children under age 13, please contact us.
11. Third-Party Links
Our website may contain links to third-party websites and applications of interest, including advertisements and external services. Once you have used these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy.
12. Cookies Management
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website.
13. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
14. Contact Information
If you have questions or comments about this Privacy Policy, please contact us at:
BEN Group
Email: info@bengroup.in
Phone: +91 9946934368